David Martin

• Coordinated 275+ successful software implementations, managing client onboarding and adoption processes.
• Developed user guides, training materials, and technical documentation, improving user experience and system utilization.
• Facilitated communication between customers and internal engineering teams, resolving technical issues and optimizing workflows.

• Guided clients through software installation, configuration, and data migrations.
• Provided targeted training sessions to improve user confidence and system usage.
• Leveraged SQL for data validation, troubleshooting, and resolving client issues.

• Provided technical support and troubleshooting for desktop and web-based fleet management solutions.
• Created a scalable C# migration tool, reducing support overhead and manual troubleshooting.
• Developed SQL reports and database models for efficient customer support issue resolution.
• Expanded ‘The Hub’ training platform, onboarding 200+ users and improving knowledge-sharing across the organization.

• Streamlined event and travel management workflows through Excel automation using VBA.
• Created Power BI dashboards for visualizing operational metrics to support stakeholder decision-making.

S&P 500 Data Engineering & Analytics

• Developing a PostgreSQL-based pipeline to manage and analyze 2.5M+ rows of historical stock market data.
• Building automated Python scripts to fetch, process, and store financial data, enabling detailed market trend analysis.
• Designing an interactive frontend using Next.js and TailwindCSS to visualize sector performance, top performers, volatility metrics, and moving averages.

United City Church Website Development

• Designing a responsive, modern website with Webflow focused on enhancing user experience and accessibility.
• Created a custom documentation site using Mkdocs, enabling non-technical stakeholders to manage updates.
• Collaborated with stakeholders to define project requirements, ensuring scalability and long-term functionality.