David Martin

• Coordinated 275+ successful software implementations, managing client onboarding and adoption processes.
• Developed user guides, training materials, and technical documentation, improving user experience and system utilization.
• Facilitated communication between customers and internal engineering teams, resolving technical issues and optimizing workflows.

• Guided clients through software installation, configuration, and data migrations.
• Delivered targeted training sessions to improve user confidence and system usage.
• Leveraged SQL for data validation, troubleshooting, and resolving client issues.

• Provided technical support and troubleshooting for desktop and web-based fleet management solutions.
• Created a scalable C# migration tool, reducing support overhead and manual troubleshooting.
• Developed SQL reports and database models for efficient customer-issue resolution.
• Expanded “The Hub” training platform, onboarding 200+ users and improving knowledge-sharing across the organization.

• Streamlined event and travel management workflows with Excel automation (VBA).
• Developed Power BI dashboards to visualize operational metrics and support stakeholder decision-making.

S&P 500 Data Engineering & Analytics

• Building a PostgreSQL pipeline to manage and analyze 2.5 M+ rows of historical stock data.
• Automating Python scripts to fetch, process, and store financial data for market-trend insights.
• Designing an interactive Next.js + Tailwind dashboard to visualize sector performance, volatility, and moving averages.

United City Church Website Development

• Designing a responsive, accessible site in Webflow to elevate user experience.
• Created a custom documentation portal with MkDocs, empowering non-technical stakeholders to manage updates.
• Collaborated with leadership to define requirements, ensuring scalability and long-term maintainability.